Fantastic deal for what you get. I liked the packaging, the design and the value. I also liked how they included all the little parts that are needed to get it up and running. Things to be aware of include:
The outside unit has a 12" clearance requirement from the fan to an obstruction, so technically it cannot mount on the hanging brackets available on Amazon, since they give about 7" of clearance.
There are 2 extra ports on the outside unit if you add more indoor heads later
Indoor cassettes: MAKE SURE you have enough room between the ceiling joists/bottom chord of your truss. Specs say it will fit between 22.5" space, but there is a thin foam wrap around the cassettes which make it REALLY TIGHT. If you have the option, make your opening 22.75" square.
Another big deal is getting the elevation correct above the ceiling. The instructions don't tell you in the text. There is a blurry drawing with dimensions you can't read, but we mounted it too low and had to go back up in the attic after 16" of insulation was blown in to raise it 1".
By the time we went to mount the grilles indoors, we couldn't find the screws needed. After an email exchange with the seller, who referred us to an install PDF (which did not apply to our model) we found that you need 4 6mm x 1mm screws per grille.
Finally, the remotes that come with this unit are generic, and nowhere in the instructions we got did it tell how to switch from C to F. A Google search revealed that you have to turn off the remote and hold the mode and '-' button at the same time to change the display.
Feature Product
- Required, but not included: 1/4" x 3/8" line set & 1/4" x 1/2" line set | The Gree Multi21+ Dual-Zone CEILING CASSETTE 30,000 BTU System is powered by Gree���s G10 inverter-driven compressor and eco-friendly R410A refrigerant. These units can heat and cool 2 zones without distribution boxes.
- Our G10 inverter technology saves energy, reduces outdoor noise and keeps room temperature steady by eliminating the harsh starts & stops of conventional systems.
- The Multi21+ Ceiling Cassette units will inconspicuously provide quiet performance through innovative design. It's extremely suitable for any room, and can be easy installed in suspended ceilings with only a discreet decorative discharge grille visible.
- SEER: 21.0000 -- EER: 12.5000 -- Room Size: 1,000 - 1,650 ft2
Description
New Model MULTI30CCAS205 replaces Model MULTI30BCAS205
System Includes:
Outdoor Condenser Model: MULTI30HP230V1CO
Indoor Ceiling Cassette Model: CAS12HP230V1AC, CAS18HP230V1AC
Decorative Discharge Air Grille: CASGRILLE1SM (x2)
Wireless Remote Control (x2) and XK-19 Wired Controller (x2)
Required, but not included: 1/4" x 3/8" line set & 1/4" x 1/2" line set
Features & Benefits:
High Efficiency up to 21 SEER
Sound Levels to 59 dB(A)
Multi-point Diagnostics
Low Ambient Cooling down to 0degs F
Low Ambient Heating down to -4degs F
Intelligent Defrost
Heavy Gauge Steel Cabinet
Includes Line-set Adaptors
4-Way Discharge Air
Multi Fan Speeds
Swing Louver
Power Failure Recovery
Internal Condensate Drain Pump
Sentry Float Switch
Decorative Discharge Air Grille
IR Remote and XK -19 Wired Controller
Five (5) Year Warranty
Please Note: Mini Split Systems must be installed by a licensed Contractor with an EPA Refrigerant Certification to qualify for warranty.
While installation of a ductless split is much easier than a central air system, it's still much more advanced than installing a window unit or portable. Furthermore, the manufacturer warranty is only valid if a licensed professional does the installation. So while it is possible to do the installation yourself, we strongly recommend you hire an HVAC professional in your area.
It comes fully backed by a manufacturer's warranty and ComfortUp is an authorized online seller of these systems. Our Customer Care Team will provide assistance should you ever need to file a warranty claim with the manufacturer. Please be aware that only systems that are installed by a licensed HVAC contractor are backed by the warranty. Proof of licensed installation is required. The receipt/invoice from your contractor should be sufficient.
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